FAQ

How are the Scrunchies made?

Each Scrunchie is hand knit and hand sewn.

When can I expect to receive my order?

Products are typically shipped within 1-2 weeks after placing your order. Shipping times may vary.

What if I want a product but it says "Sold Out"?

If you'd like to place an order for a sold out product, use the Contact page to submit a request. We'll follow up with you with an email and/or an invoice for the product.

Can I request something custom made?

All of our knits are available for custom orders. If you don't see the colour of yarn you'd like in stock, just use the Contact page to send us a request letting us know what you'd like.

What's your return policy?

Check out our Return Policy Page.